Last Modified:July 1, 2023
2. Information Collected
At Chatter Live, we collect personally identifiable information (“PII”) and non-personally identifiable (“Non-PII”) information from you. Personally identifiable information is information that can be used to identify you personally. Non-personally identifiable information is information that must be combined with other information to identify you personally.
You will not be required to provide us any information when you visit our Platform. We collect PII from both Users and Clients.
Clients are Chatter Live customers that are subject to the Chatter Live Client Terms. We collect the following PII from Clients: name, email, address, owner and business information, Client authorized user information, login information, additional business information and payment information.
For Users we collect the following PII: names, address, payment information, age, email, and login information.
Please be aware that all payment information shall be collected, stored, and processed by our secure third party payment processors.
Whenever you use our website, we may collect Non-PII from you, including but not limited to your IP address, zip code, browsing history, search history, and registration history, interactions with the Platform, usage information, location, referring URL, browser, operating system, data usage, data transferred, and Internet service provider.
3. Use of Your Information
Some of your information will be visible to other users of the Platform to facilitate communication. We will never sell your information without your permission; however you agree that we may use your information in the following ways:
•To provide any services offered and to operate the Chatter Live Platform.
•To enhance or improve our users’ experiences.
•To contact you via email or other electronic communications when you have an inquiry.
•To notify you of additional Chatter Live services and updates.
•To share with third parties, such as other users or Clients of the Platform.
•To process your transactions.
4. Anonymized Data
Please be aware that we may collect and aggregate personally identifiable information from our Platform and may anonymize that information for our own research or internal purposes. Once such data has been anonymized, it cannot be traced back to you, the user.
5. Accessing and Editing Your Information
You will be able to access any PII information contained in your account through our Platform. You may edit that information by changing the information listed in your account. If you have any questions or wish to review, change, or access any of your information collected by us, please contact us at firstname.lastname@example.org. After you have cancelled your account your PII may become immediately inaccessible. Please be aware that we may keep inaccessible copies of your PII and non-PII subject to our data retention policies which are subject to change without notice.
6. Cookies and Tracking
7. Third Party Access to Your Information
8. Law Enforcement
9. Opt Out of Commercial, Non-Commercial Communications and Do Not Track
If you decide to provide us with your contact information, you agree that we may send you communications via text and emails. However, you may unsubscribe from certain communications by notifying Chatter Live that you no longer wish to receive these communications, we will endeavor to promptly remove you from our list once we have received that request.Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more about "Do Not Track," please visit www.allaboutdnt.com.
10. Third Parties
11. Security Measures
We make reasonable attempts to protect your information by using physical and electronic safeguards including but not limited to password encryption. However, as this is the Internet, we can make no guarantees as to the security or privacy of your information. For this reason, we recommend that you use anti-virus software, perform routine credit checks, enable firewalls, and take other precautions to protect yourself from security and privacy threats.
12. Your California Privacy Rights
13. Age Compliance
We intend to fully comply with American and international laws respecting children’s privacy including the Children's Online Privacy Protection Act of 1998 (“COPPA”). Therefore, we do not collect or process any information for any persons under the age of 18. Users must be over the age of 18 to submit any information through the Platform, if you are under 18 and using our Platform, please do not submit any information to us. In the event that we have inadvertently collected any information from users under the age of 18 please contact us immediately.
14. International Transfer
Your information may be transferred to-and maintained on-computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. Your consent to this PrivacyPolicy followed by your submission of such information represents your agreement to that transfer. PII and Non-PII submitted to Chatter Live will be collected, processed, stored, disclosed and disposed of in accordance with applicable U.S. law and this policy. If you are a non-U.S. member, you acknowledge and agree that Chatter Live may collect and use your Information and disclose it to other entities outside your resident jurisdiction. In addition, such information may be stored on servers located outside your resident jurisdiction. U.S. law may not provide the degree of protection for information that is available in other countries.
15. Merger and Acquisition
In the event that Chatter Live is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. Please be aware that once the information is transferred your privacy rights may change